CLINIC SERVICES
Our doctors and nurses offer the following services among others. If you require a service not listed on this page, please speak to your doctor.
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When booking your appointment, the receptionist will ask you to confirm your address and date of birth in addition to your name. We will also need to do this on other occasions such as when you request a repeat prescription or referral etc. The reason for this is to be sure we always have your correct record and there is no misidentification or mismatch.
In an effort to provide an efficient service, our receptionists will ask for your medicare card at every visit.
Standard appointment times are for 10-15 minutes.
For multiple smaller problems or a complicated issue longer appointments are available, but please let the receptionist know when making your appointment. The gap fee for this does not change ie: it is not more costly to you as a patient for a longer appointment once you receive your rebate from medicare.
Consultations for completing medical reports and travel vaccinations and information also require long appointments. Please note that consultations for medical reports and travel vaccinations may not be covered by Medicare.
Urgent medical problems will always be dealt with as a matter of priority. Our staff are experienced in helping you decide the most appropriate action for your needs. See our About Us page for details on after hours consultations.
Dietitian & Diabetes Educator
Russell Nassim
Russell is a member of many professional associations including the Dietitians Association of Australia (DAA), Sports Dietitians Australia (SDA), Diabetes Victoria and Coeliac Australia allowing proficiency in many different fields of nutrition. He has also recent completed a post graduate qualification in Diabetes Education and Health Care through Mayfield Education to further enhance his skills in the area of diabetes management.
Russell’s motto is “anybody can achieve significant change and maintain a healthy lifestyle through attainable goals which have been adapted to their individual lifestyle”.
Home visits are available for patients on our register who are unable to come to the clinic. We appreciate it if these are arranged as early in the day as possible, to ensure a doctor will be able to see you. Please note that we are only able to provide visits locally, within the area bordered by Springvale road, Whitehorse road, Burwood Hwy, Dandenong Creek and Heatherdale Road.
Our doctors also regularly visit patients in hostels and nursing homes in the area. For more information please call the clinic.
Jamin Smalley
Jamin is a member of the Australian Physiotherapy Association (APAM) and is registered with the Australian Physiotherapy Board.
Jamin is a compassionate, friendly, caring person who is dedicated to achieving the highest standard of care, to ensure the best possible outcome for his patients. He employs a predominantly hands on treatment approach which involved soft tissue massage, mobilisation, manipulation, ultrasound, postural advice and exercises to encourage and maintain full rehabilitation.
Jamin has extensive experience in both New Zealand and Australia, working within multiple private practice settings, sports teams, gyms, community health settings, a medical centre and a day activity service for people with disabilities. His experience enables him to work with people of any age and assists him to effectively treat all musculoskeletal conditions. His treatment specialities include sports physiotherapy and providing pain relief for muscular, joint, arthritic and spinal conditions.
Suki Fok
Suki completed her Master of Chiropractic degree in 2008 at RMIT university and worked in both Canberra and Hong Kong before returning to Melbourne to complete her Master of Physiotherapy at Latrobe University. Suki feels her unique combination of chiropractic and physiotherapy expertise allows her to treat each patient in a very holistic manner.
Suki uses a ‘hands on’ approach in her treatment sessions and she is also able to use dry needling techniques if required.
In her spare time she enjoys being a foodie and bean hunter and has an aim to try every possible new cuisine.
Suki speaks fluent Cantonese and Mandarin.
Natasha Mikaelian
Natasha is the principal Podiatrist of Vermont Health Care Podiatry which she recently established after completing an Advanced Diploma in Myotherapy in 1996 at RMIT and a Bachelor of Podiatry at Latrobe University in Melbourne in 2001.
Her main area of clinical focus is on wellness care. This involves a deeper understanding of foot health for early detection of foot problems.
Through continued education over a span of 20 years in clinic, she has earned a comprehensive skill set comprising of sound nail and cutaneous care, Diabetic and peripheral vascular disease management, musculoskeletal injury management, gait retraining, dry needling of trigger points, rock taping, prolotherapy, laser treatment of fungal nails, prescription orthotics and recommendation of medical shoes to facilitate the process of healing and wellness. Drawing on her Myotherapy skills, Natasha is able to provide a holistic approach to musckuloskeletal care, providing a broader scope of assessment and understanding of biomechanics of the body as a whole.
Long established relationships with general practitioners in the local area has led to her being approached by some GP clinics to provide podiatry services alongside their practices.
In regards to community, over the years, Natasha has provided complimentary in-store assessments at Athletes Foot Forest Hill, volunteering at the Black Saturday bushfires and a numerous amount of times at the Oxfam Walk. She been a guest speaker to students at La Trobe University and Camberwell Girls Grammar School, and provided numerous donations to local primary schools, dance schools and sporting clubs all in the interest of promoting good foot health.
With a collective 20 years of clinical experience Natasha is committed to continue to provide patients with a comprehensive and evolving standard of care for their overall wellness.
In her spare time, Natasha enjoys spending time with her family, painting and watching French films.
Dr. Amanda Cordeiro
Amanda graduated with a postgraduate Doctor of Podiatric Medicine from the University of Western Australia. Amanda’s studies included research in Morton’s Neuroma with patients exhibiting variations in metatarsal length. She is committed to all aspects of Podiatric care, having been exposed to both private and public work sectors as well as rural regions of Western Australia. She is able to provide a broad scope of care including diabetic foot assessment and review, general foot care, musculoskeletal conditions and injuries, biomechanics and orthotics prescription.
Amanda has volunteered at the Oxfam Trail walk in order to manage a variety of foot conditions including blisters and foot strains. She is a registered practitioner with AHPRA and values the importance of continuing professional development in order to maintain a comprehensive and high standard of Podiatric care to patients.
We stock pregnancy tests here at the clinic – please ask the doctor during your consultation. You will need to buy the test from us, which will usually cost $8.70.
This practice operates a computer based recall system for sending reminders for follow up in some situations.
This does not cover all or even most situations where your doctor has advised review but is used to aid follow up for some common checks such as cervical screenings, and some pathology results and examination reviews.
Therefore, please note that although every effort is made to send reminder letters, it is your responsibility to return for follow-up, check-ups and all test results. If you do not wish to be a part of this system, please advise your doctor. However, please remember that these activities are designed to enhance the ability of your doctor to provide the highest quality of care to you.
Obtaining results
Patients are required to return for an appointment to discuss test results unless by prior arrangement with the doctor who ordered the test.
A common misbelief is that the results are normal and nothing further needs to be done if you are not called up. This is not the case. Even if the results are normal, your GP may want to discuss other options with you. We at Vermont Health Care strive to provide the best medical care possible, hence we appreciate your effort in making a follow up appointment to discuss your results.
In accordance with the privacy legislation we are unable to give results to anyone but the patient who had the test. In most cases this includes children of 15 years of age and over who are able to understand the nature of the test and the implications of a result. A patient may, however, provide written authorization for another person to receive results on their behalf. Over the telephone it may not be possible to know if the caller is the patient and in general it is advised that patients return for receipt and discussion of results.
