Welcome to Vermont Health Care

Thank you for visiting Vermont Health Care online. We hope you find the information on this site useful. If you need further assistance or information, one of our receptionists will be happy to help you over the phone or in person at the clinic.

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Monday – Friday 8:00am – 8:00pm (7:00pm Friday)
Saturday 8:30am – 5:00pm
Sunday 9:30am – 4:00pm
Public Holidays 9:30am – 2:00pm

 03 9874 3344


Vermont Health Care is pleased to advise that we are an approved vaccination provider for COVID-19 vaccines. Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus. COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia. We are happy to help provide COVID-19 immunisation for our local area and wider community. For more information, please visit our COVID-19 Information page.

Notice re Coronavirus (COVID-19)

We are open and will continue to provide quality health care in the best and safest way possible. Please book online or call 9874 3344 for an appointment.

Telehealth consults available

The Federal Government has extended access to Medicare subsidised Telehealth services until 30 June 2021 due to the Covid-19 epidemic. Medicare rebates are available to existing patients who have attended at least one face-to-face service in the past 12 months.

Our usual billing policy will apply for all consultations (at the surgery, telehealth or telephone). We bulk bill consultations for pensioners, concession card holders and children under 16 years of age. Exceptions to this policy will be advised at the time of booking. Additional fees may apply for procedures, depending on complexity.

Please make sure we have your correct mobile number on file.

Waiting room policy

In keeping with Victoria’s current COVID restrictions, our waiting room is currently closed. When you arrive please wait in your car and call our reception on 9874 3344. Please wait in your car for our doctors to call you when it is time for your consultation.

If you are attending the clinic for COVID vaccinations, please make your way directly to the waiting room and kindly inform reception upon your arrival.

Please wear a mask when attending the medical centre. Click here for updated Department of Health information about wearing face masks in Victoria.

Process for collecting any scripts / referrals / medical certificates

Please report to reception if you have any scripts/referrals/medical certificates to collect.

Online bookings

Online bookings are available from our website or the HotDoc App. As a precaution to protect patients, staff and the public, and to determine your Medicare rebate eligibility, you will be asked a few screening questions. Please answer honestly.

Not all available appointments are listed online so if you feel your matter is urgent, please call us and we will endeavour to fit you in on the same day. The Urgent Care weekend appointments will need to be made by phone at this time but this might change in the future. Please feel free to provide our staff with feedback so we can help make this program as user-friendly as possible.


We are not taking cash or cheques. All payments are to be made via our EFTPOS machine or over the phone.

COVID-19 Screening

Eastern Health have an online tool for screening patients to determine their eligibility for COVID-19 testing. Please go to their website if you wish to find out if you are eligible for the test.

Allied Health Services Available

Current patients of the clinic may have noticed an increase in our allied health services in the last year or so. Vermont Health Care is always striving to provide more comprehensive services to the community and are happy to have Podiatry and Physiotherapy. If you are wondering if these will benefit you, please talk to one of our doctors or receptionists to access these services.

GP Registrars

Congratulations to our recent registrars who have done us proud by passing both AKT and KFP components of the exam. We wish you all the best in your future endeavours!

Vermont Health Care has had a long history of teaching registrars over the years and a number have stayed on after completion as part of our current team. We provide a full spectrum of General Practice work from Home visits, Workforce medicals, Nursing Home visits in addition to our comprehensive in-house General practice services. We have interviewed many excellent candidates this year and have reached our quota of registrars for 2021. We have five accredited supervisors in our clinics and a few of them are also involved as Fellowship Examiners for the RACGP.

We would love to have a chat and help you explore your options in General Practice. If this has piqued your interest, please feel free to forward your CV or alternatively, contact the clinic to speak with a Supervisor (Dr Marino Alexopoulos & Dr Terence Heng).

GP’s who have achieved their vocational registration are also welcome to apply for a position as well.

Newest additions to the VHC team

A BIG warm welcome to Dr. Hogan Chen, Sheryl-Mae Garley! Hogan was a GP registrar with us back in 2017/2018 and rejoins us after spending time in regional Victoria. Sheryl-Mae is making the transition to general practice nursing from a successful career as a registered nurse in hospital settings.

We also wish to welcome our latest registrars, Dr Samantha Harris, Dr Sarah Friend, Dr Emily Lai and Dr Cheryl Da Costa to our team.

Fracture Diversion Project in Conjunction with Eastern Melbourne PHN

Dr Terence Heng and Dr Jerry Hsu have been a part of a year-long project where fractures which are amenable for GP management are being seen and managed in our clinic. They have undergone further training and attachments at Box Hill Hospital to provide this service to patients. This service is open to the community as well and does not need a referral. If you have a suitable fracture and have been referred to the fracture clinic or Emergency Department at Box Hill Hospital or Maroondah Hospital, you may be offered a list of GPs in your area who are participating in this project.

How to create a MyGov Account

If you need assistance creating your MyGov account, click here

How to create a MyHealth Record Online

If you need assistance creating your MyHealth Record online, click here

How to manage your MyHealth Record (Manage Access Codes & Receive Notifications)
MyHealthRecord Instructions

How to opt out of MyHealth Record